{"id":4836,"date":"2025-03-04T08:59:22","date_gmt":"2025-03-04T07:59:22","guid":{"rendered":"https:\/\/telepower.at\/?p=4836"},"modified":"2025-03-04T08:59:24","modified_gmt":"2025-03-04T07:59:24","slug":"telepower-at-ccw-2025","status":"publish","type":"post","link":"https:\/\/telepower.at\/en\/telepower-auf-der-ccw-2025\/","title":{"rendered":"Telepower at CCW 2025"},"content":{"rendered":"<p class=\"wp-block-paragraph\">AI is revolutionising our customer service<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telepower looks back on an extremely successful and inspiring visit to CCW (Call Center World) 2025 in Berlin. Our six-person delegation, consisting of project and IT staff, and two external experts, delved into the world of innovative customer dialogue solutions, with a particular focus on Artificial Intelligence (AI).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udfe0 Trade Fair Highlights<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI in Customer Dialogue The exhibition offered fascinating insights into the latest AI applications for customer service. We were particularly impressed by the advances in generative AI, which enable seamless and personalised customer interaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Networking successes\nExchanging ideas with industry experts and like-minded individuals proved to be extremely valuable. We made numerous new contacts and deepened existing relationships, which opened up new perspectives for future collaborations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udfe0 Insights and Inspirations<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Automation and Efficiency We gained valuable insights into AI-powered solutions for optimising business processes and improving customer service decision-making. These findings will help us further optimise our own operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Future of Customer Dialogue: The presentations and demonstrations impressively showed how AI can revolutionise the customer journey. We are excited about the opportunities to offer our customers even more personalised and efficient services in the future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Back home full of ideas<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Telepower team returns from CCW with renewed vigour and a wealth of new ideas. We are ready to translate the insights gained into innovative solutions and look forward to continuing to offer our customers first-class, AI-powered service in the future. For us, CCW 2025 was not just an exhibition, but the starting gun for a new era of customer dialogue at Telepower.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stay tuned \ud83d\udc4d\ud83c\udffc and discover the possibilities of Artificial Intelligence with Telepower<\/p>","protected":false},"excerpt":{"rendered":"<p>KI revolutioniert unseren Kundendialog Telepower blickt auf einen \u00e4u\u00dferst erfolgreichen und inspirierenden Besuch der CCW (Call Center World) 2025 in Berlin zur\u00fcck. Unsere sechsk\u00f6pfige Delegation aus Projekt- und IT-Mitarbeiter:innen, und zwei externen Experten, tauchte in die Welt der innovativen Kundendialog-L\u00f6sungen ein, mit besonderem Fokus auf K\u00fcnstliche Intelligenz (KI). \ud83d\udfe0 Highlights der Messe KI im Kundendialog&nbsp;Die [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4837,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-karriere"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Telepower auf der CCW 2025: KI im Kundendialog<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie Telepower auf der CCW 2025 KI f\u00fcr den Kundendialog nutzt. Jetzt mehr \u00fcber innovative L\u00f6sungen und Networking erfahren!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telepower.at\/en\/telepower-at-ccw-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telepower auf der CCW 2025: KI im Kundendialog\" \/>\n<meta property=\"og:description\" content=\"Erfahren Sie, wie Telepower auf der CCW 2025 KI f\u00fcr den Kundendialog nutzt. Jetzt mehr \u00fcber innovative L\u00f6sungen und Networking erfahren!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/telepower.at\/en\/telepower-at-ccw-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"telepower.at\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-04T07:59:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-04T07:59:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/telepower.at\/wp-content\/uploads\/2025\/03\/TEL-Team-CCW.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1428\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alexander Wastian\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alexander Wastian\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/\"},\"author\":{\"name\":\"Alexander Wastian\",\"@id\":\"https:\\\/\\\/telepower.at\\\/#\\\/schema\\\/person\\\/6e3bc84260a186e957a64bded54a232c\"},\"headline\":\"Telepower auf der CCW 2025\",\"datePublished\":\"2025-03-04T07:59:22+00:00\",\"dateModified\":\"2025-03-04T07:59:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/\"},\"wordCount\":293,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/telepower.at\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/TEL-Team-CCW.jpg\",\"articleSection\":[\"Karriere\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/\",\"url\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/\",\"name\":\"Telepower auf der CCW 2025: KI im Kundendialog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/telepower.at\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/TEL-Team-CCW.jpg\",\"datePublished\":\"2025-03-04T07:59:22+00:00\",\"dateModified\":\"2025-03-04T07:59:24+00:00\",\"description\":\"Erfahren Sie, wie Telepower auf der CCW 2025 KI f\u00fcr den Kundendialog nutzt. Jetzt mehr \u00fcber innovative L\u00f6sungen und Networking erfahren!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#primaryimage\",\"url\":\"https:\\\/\\\/telepower.at\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/TEL-Team-CCW.jpg\",\"contentUrl\":\"https:\\\/\\\/telepower.at\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/TEL-Team-CCW.jpg\",\"width\":2000,\"height\":1428,\"caption\":\"Teamfoto vor dem CCW-Banner.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/telepower.at\\\/telepower-auf-der-ccw-2025\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/telepower.at\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Telepower auf der CCW 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/telepower.at\\\/#website\",\"url\":\"https:\\\/\\\/telepower.at\\\/\",\"name\":\"telepower.at\",\"description\":\"Wir telefonieren f\u00fcr Ihren Erfolg.\",\"publisher\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/telepower.at\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/telepower.at\\\/#organization\",\"name\":\"Telepower\",\"url\":\"https:\\\/\\\/telepower.at\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/telepower.at\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/telepower.atwp-content\\\/uploads\\\/2020\\\/12\\\/Telepower-Logo-neu-e1606936006643.png\",\"contentUrl\":\"https:\\\/\\\/telepower.atwp-content\\\/uploads\\\/2020\\\/12\\\/Telepower-Logo-neu-e1606936006643.png\",\"width\":1812,\"height\":804,\"caption\":\"Telepower\"},\"image\":{\"@id\":\"https:\\\/\\\/telepower.at\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/telepower.at\\\/#\\\/schema\\\/person\\\/6e3bc84260a186e957a64bded54a232c\",\"name\":\"Alexander Wastian\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e510ea93239503a09b49e066eb68e5634e016a74b7461d393c6aefa01a2bf8ad?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e510ea93239503a09b49e066eb68e5634e016a74b7461d393c6aefa01a2bf8ad?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e510ea93239503a09b49e066eb68e5634e016a74b7461d393c6aefa01a2bf8ad?s=96&d=mm&r=g\",\"caption\":\"Alexander Wastian\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Telepower at CCW 2025: AI in Customer Dialogue","description":"Discover how Telepower uses AI for customer dialogue at CCW 2025. Learn more about innovative solutions and networking now!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/telepower.at\/en\/telepower-at-ccw-2025\/","og_locale":"en_GB","og_type":"article","og_title":"Telepower auf der CCW 2025: KI im Kundendialog","og_description":"Erfahren Sie, wie Telepower auf der CCW 2025 KI f\u00fcr den Kundendialog nutzt. Jetzt mehr \u00fcber innovative L\u00f6sungen und Networking erfahren!","og_url":"https:\/\/telepower.at\/en\/telepower-at-ccw-2025\/","og_site_name":"telepower.at","article_published_time":"2025-03-04T07:59:22+00:00","article_modified_time":"2025-03-04T07:59:24+00:00","og_image":[{"width":2000,"height":1428,"url":"https:\/\/telepower.at\/wp-content\/uploads\/2025\/03\/TEL-Team-CCW.jpg","type":"image\/jpeg"}],"author":"Alexander Wastian","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Alexander Wastian","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#article","isPartOf":{"@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/"},"author":{"name":"Alexander Wastian","@id":"https:\/\/telepower.at\/#\/schema\/person\/6e3bc84260a186e957a64bded54a232c"},"headline":"Telepower auf der CCW 2025","datePublished":"2025-03-04T07:59:22+00:00","dateModified":"2025-03-04T07:59:24+00:00","mainEntityOfPage":{"@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/"},"wordCount":293,"commentCount":0,"publisher":{"@id":"https:\/\/telepower.at\/#organization"},"image":{"@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/telepower.at\/wp-content\/uploads\/2025\/03\/TEL-Team-CCW.jpg","articleSection":["Karriere"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/","url":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/","name":"Telepower at CCW 2025: AI in Customer Dialogue","isPartOf":{"@id":"https:\/\/telepower.at\/#website"},"primaryImageOfPage":{"@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#primaryimage"},"image":{"@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/telepower.at\/wp-content\/uploads\/2025\/03\/TEL-Team-CCW.jpg","datePublished":"2025-03-04T07:59:22+00:00","dateModified":"2025-03-04T07:59:24+00:00","description":"Discover how Telepower uses AI for customer dialogue at CCW 2025. Learn more about innovative solutions and networking now!","breadcrumb":{"@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#primaryimage","url":"https:\/\/telepower.at\/wp-content\/uploads\/2025\/03\/TEL-Team-CCW.jpg","contentUrl":"https:\/\/telepower.at\/wp-content\/uploads\/2025\/03\/TEL-Team-CCW.jpg","width":2000,"height":1428,"caption":"Teamfoto vor dem CCW-Banner."},{"@type":"BreadcrumbList","@id":"https:\/\/telepower.at\/telepower-auf-der-ccw-2025\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/telepower.at\/"},{"@type":"ListItem","position":2,"name":"Telepower auf der CCW 2025"}]},{"@type":"WebSite","@id":"https:\/\/telepower.at\/#website","url":"https:\/\/telepower.at\/","name":"telepower.at","description":"We are on the phone for your success.","publisher":{"@id":"https:\/\/telepower.at\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/telepower.at\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/telepower.at\/#organization","name":"Telepower","url":"https:\/\/telepower.at\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/telepower.at\/#\/schema\/logo\/image\/","url":"https:\/\/telepower.atwp-content\/uploads\/2020\/12\/Telepower-Logo-neu-e1606936006643.png","contentUrl":"https:\/\/telepower.atwp-content\/uploads\/2020\/12\/Telepower-Logo-neu-e1606936006643.png","width":1812,"height":804,"caption":"Telepower"},"image":{"@id":"https:\/\/telepower.at\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/telepower.at\/#\/schema\/person\/6e3bc84260a186e957a64bded54a232c","name":"Alexander Wastian","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/e510ea93239503a09b49e066eb68e5634e016a74b7461d393c6aefa01a2bf8ad?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e510ea93239503a09b49e066eb68e5634e016a74b7461d393c6aefa01a2bf8ad?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e510ea93239503a09b49e066eb68e5634e016a74b7461d393c6aefa01a2bf8ad?s=96&d=mm&r=g","caption":"Alexander Wastian"}}]}},"_links":{"self":[{"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/posts\/4836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/comments?post=4836"}],"version-history":[{"count":2,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/posts\/4836\/revisions"}],"predecessor-version":[{"id":4840,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/posts\/4836\/revisions\/4840"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/media\/4837"}],"wp:attachment":[{"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/media?parent=4836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/categories?post=4836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telepower.at\/en\/wp-json\/wp\/v2\/tags?post=4836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}