Elfriede Herrgesell in Interview

Our founder recently gave an inspiring interview where she shared her journey into the world of telemarketing. Her insights on the importance of human interaction and adaptability are truly eye-opening!

Why is that so important to her?

Insights into the importance of interpersonal interaction

Humans are social beings. Our ability for interpersonal interaction is an essential part of our existence. Over the centuries, we have gained numerous insights into the importance of these interactions, which have significantly influenced the way we live, work, and love.

1. Social Connections and Health: One of the most impressive findings is how our social connections influence our physical and mental health. Numerous studies have shown that people who maintain strong social relationships tend to live longer, are less susceptible to stress and depression, and enjoy a better quality of life. Simply put, the quality of our relationships can significantly enhance our well-being.
   
2. Emotional Intelligence Another important aspect is the development of emotional intelligence. This includes the ability to recognise, understand and effectively manage emotions. People with high emotional intelligence are often more successful in their careers and have more stable relationships. They can handle conflict better and have a deeper understanding of others' needs.
   
3. Collaborative Problem and Conflict Resolution Interpersonal interaction is key to solving problems and conflicts. Communication and empathy are crucial for clarifying misunderstandings and finding compromises. The ability to approach others and seek solutions together not only promotes the positive progression of projects, but also enables sustainable development in relationships and societies.
   
4. Co-operation and collaboration Interpersonal interaction plays a crucial role in the world of work. Teams that interact well with each other are often more productive and creative. Companies that recognise the importance of teamwork and communication are generally more successful. The ability to cooperate and collaborate is a key characteristic of successful organisations and communities.
   
5. Cultural diversity and tolerance: Our world is diverse and multicultural. Interpersonal interaction allows us to understand and respect other cultures. It opens up the possibility of breaking down prejudices and promoting tolerance. In a globalised world, the ability for intercultural communication is of great importance in ensuring peace and understanding.
   
6. Personal growth and development: Interpersonal interaction can also be viewed as a tool for personal growth. We learn a lot about ourselves when we interact with others. Feedback from others allows us to improve and hone our skills. Relationships can motivate and inspire us to forge new paths.
   
7. Joy of life and happiness Finally, one of the most important takeaways is that interpersonal interaction contributes to zest for life and happiness. Moments of joy, laughter, and love are often the result of encounters with other people. The ability to create and enjoy these positive experiences enriches our lives in a unique way.
   

In a world shaped by technology and isolation, we must never forget the importance of human interaction for our well-being and quality of life. These insights teach us that investing in our relationships and developing our social skills is invaluable. They can make us more fulfilled, healthier, and more successful individuals, and contribute to harmony and progress in our society.

You can read the interview titled „AI cannot replace humans“ with Elfriede Herrgesell and Michael Miskarik here. [Interview with Elfriede Herrgesell]