Elfriede Herrgesell in an interview about the power of listening
In an inspiring interview with LEADERSNET Austria brings our founder and managing director Elfriede Herrgesell to the point, what many forget in the digital age: technology supports – but genuine interest, listening, and personal conversations make the difference.
For over 30 years, Telepower has stood for qualitative customer communication that doesn't sell, but understands. Particularly exciting: their formula for success is based not on scripts, but on human empathy and a genuine desire to communicate on an equal footing.
Those who explain complex services don’t need chatbots – they need conversational partners who listen, think, and act. That's precisely what Telepower stands for.
Worth reading. Clear. Human. Successful.
And now, enjoy the interview:
# Communication #B2B # Telesales #Digitalisierung # Sales # Call Centre #Telepower #Leadership # Trust
EN 
DE 