Expertise meets team spirit – how events not only inspire but also connect
The CCW 2025 in Berlin was more than just a trade fair for us: it was an ideal opportunity to expand our knowledge of the latest AI trends in customer service and strengthen our team spirit at the same time. In the coming years, AI will become increasingly important. However, to successfully implement innovations, more than just technological expertise is needed: it requires [...]
Telepower at CCW 2025
AI is revolutionising our customer dialogue Telepower looks back on an extremely successful and inspiring visit to CCW (Call Center World) 2025 in Berlin. Our six-strong delegation of project and IT staff, and two external experts, delved into the world of innovative customer dialogue solutions, with a particular focus on Artificial Intelligence (AI). 🟠 Highlights of the Trade Fair AI in Customer Dialogue The […]
🌟 Career change for more flexibility: Career changers in telephone marketing 🌟
Have you ever considered changing your career path to have more time for the things that are truly important to you? If so, telesales could be the perfect start for you! Why telesales? 🔹 Flexibility: Many telesales positions offer flexible working hours and the opportunity to work remotely. This means you can fit your job around […]
KI Impulse 2025 – Future Call Centre
In an exciting panel discussion at TELEPOWER, we, along with two experts from the fields of Marketing and Digitalisation, discussed the use of Artificial Intelligence (AI) in call centres. It became clear: AI does not replace our agents – it supports them! 💡 The focus is on how we can save time and costs through AI without losing the personal, human touch that our [...]
Telepower Team Building in Vienna: An Unforgettable Evening
Towards the end of last year, we at Telepower once again proved how important cohesion and team spirit are to us. Our team-building event took us to Vienna, where we spent a wonderful evening together. The evening began at around 5 p.m. with a delicious meal at Pizzeria Al Teatro – a perfect opportunity to relax and […]
Here's to a strong 2025!
The year 2024 was characterised by exciting projects, new ideas and valuable encounters. We would like to thank you sincerely for this! Now we look ahead: a new year full of opportunities and challenges lies before us, and we are looking forward to shaping it together with you. Telepower remains your reliable partner in 2025 too – […]
🎄 Christmas is the season of giving – and we love to give! 🎁
This year too, the Telepower family participated in the wonderful Christmas campaign by Österreichische Post AG and Samariterbund. ❤️ With over 370,000 children in Austria affected by poverty, it is more important than ever to work together to ensure that every child can find a gift under the Christmas tree. For many, Christmas otherwise remains just a wish – but we want to make sure that […]
Do you remember your holiday?
Were you able to enjoy it? The mountains, the sea, or a foreign city? While hiking, swimming, or sightseeing? Those who work hard have truly earned their holiday. But most of the time, these people also work on holiday. A call centre can bring relief. A call centre can take over a variety of tasks while you are on [...]
More than just a lecture hall!
68% of all students complain of health problems, and 23 per cent attribute this, amongst other things, to financial worries. That’s where we can help. But let’s start at the beginning. These figures come from a survey conducted by Techniker Krankenkasse (TK) in 2023. This situation is not new and is likely to continue in the coming years […]
Advantages of a call centre job
The invaluable benefits of a call centre job for students: flexibility, education and financial freedom The invaluable benefits of a call centre job for students: flexibility, education and financial freedom Student life brings many challenges, especially financially. Between lectures, projects and exams, there is often little time to take care of financial matters. A […]
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