Category: Current events

If the customers are gone...

Several people are pulling suitcases of different colours along a paved path. The scene depicts a travel or relocation context. The text „We are against emigration“ is superimposed in white lettering. The Telepower logo is located in the bottom left corner. The graphic conveys a clear message against emigration.

Customer loyalty is a crucial success factor. But what happens if customers leave? It's important not to let it get to that point in the first place. Follow-up calls and similar measures play a central role in maintaining contact with customers. But even if customers have left the company, there is still hope of winning them back. A first step […]

The good is so close...

A woman in orange clothing sits exhaustedly on a waiting bench with an orange suitcase and a blue hat on it. She rests her head on one hand, while the background is in black and white. The text „...the good is so close!“ is superimposed in orange and blue lettering. The Telepower logo is in the top left corner. The scene conveys a message about proximity and accessibility.

Why look afar? Many companies relocate their call centre operations abroad to save costs. This is understandable, but one must not overlook disadvantages such as cultural and linguistic barriers, poorer service quality, time differences, and data protection issues. In contrast, domestic call centre services offer numerous advantages. Communication improves significantly because employees share the same […]

Why companies should invest in telemarketing – Outbound or Inbound?

A businessman and a businesswoman use the revolving door of a modern office building. The man is wearing a suit and an orange tie, talking on his phone and holding a briefcase. The woman is wearing a white blouse and dark trousers, and is leaving the building. In the background, there are offices with glass walls and the "telepower" logo can be seen.

Telemarketing is an effective method for marketing products and services directly to potential customers. However, many companies wonder whether they should invest in outbound or inbound measures. Here are some reasons why companies should invest in telemarketing and which method is best suited: Direct customer communication: Through telemarketing, companies can directly engage with potential customers.

The advantages of outsourcing telemarketing to external call centres

A smiling man wearing a headset is working on a laptop with a Telepower logo, while a female colleague looks over his shoulder, also smiling. In the background, other employees can be seen in a modern office. A green plant stands on the desk. The scene conveys collaboration and a positive working atmosphere.

A strategic decision for companies Outsourcing telemarketing to external call centres offers a variety of benefits, including improved scalability, expertise and experience, focus on core competencies, and cost reduction. Improve your visibility External call centres provide the flexibility and scalability that companies need to adapt quickly to changing requirements. Whether it's a seasonal [...]

Advantages of a call centre job

Advantages of a call centre job

The invaluable benefits of a call centre job for students: flexibility, education and financial freedom The invaluable benefits of a call centre job for students: flexibility, education and financial freedom Student life brings many challenges, especially financially. Between lectures, projects and exams, there is often little time to take care of financial matters. A […]

A farewell that reflects our appreciation for your long-standing loyalty

A man sits at a table in a restaurant and looks at gifts in a box.

At Telepower, we understand the value of long-serving employees. Today, we want to celebrate a special farewell. After 15 years of outstanding work, we are bidding farewell to a member of our team who has not only been indispensable in our IT department but is also known as our „good household spirit“. With his calm, competent manner, he was always the [...]

Optimised Communication in Telephone Marketing: Your Message, Tailored for Customer Proximity

A young man in a suit with a headset is being measured by an older female tailor with a tape measure. Both are smiling kindly. In the background, a tailor's workshop is visible with suits, patterns, and sewing accessories. The text reads: „What do call centre agents and tailors have in common?“ The scene illustrates precision and individual care.

In the realm of telephone marketing, targeted communication plays a key role. It allows us to precisely align our messages with the needs and interests of our customers in direct conversation. This form of personalised approach offers a distinct advantage over less personal channels such as emails or social media. Why telephone marketing is indispensable in today's information overload.

Insights into the importance of interpersonal interaction

Woman with red hair and a pearl necklace in a blazer in front of an abstract wall with connections and spheres.

Elfriede Herrgesell in Interview Our founder recently gave an inspiring interview, in which she shares her journey into the world of telemarketing. Her insights into the importance of interpersonal interaction and adaptability are truly illuminating! Why is this so important to her? Insights into the importance of interpersonal interaction Elfriede Herrgesell in Interview Recently [...]

Sales training with one of our largest clients

A group of people are sitting at a table in a conference room during a presentation.

Sales Training with one of our Biggest Clients Sales training sessions have become a firm fixture in our company's internal further education program. The reason for this is simple: employees with well-developed skills are far more successful in everything they do! This is why our Telepower call centre employees receive the best support when it comes to training and developing the skills necessary for success […]

Telemarketing call centre relieves your company

Office with several call centre employees working at desks and using orange chairs.

Telemarketing call centre relieves your company. Whether you want to increase your sales or customer satisfaction, our Telepower call centre will help you achieve these goals. The first thing you should look for when choosing a call centre is reliability and transparency. After all, these two values are the path to an honest and long-term customer relationship. This helps our [...]

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This way to the telephonepower.

We are on the phone for your success.

Interested? Questions? This is the quickest way to reach us.
This is what telepower stands for: Our values and principles.

We guarantee our clients individual service, smooth processes, and reliable project completion. We assure our employees a team-oriented, appreciative, and honest working environment. Friendly, respectful, and professional communication with everyone we contact by telephone is a matter of course for us. 

Haeckelstraße 23a
1230 Vienna

Telephone +43 1 6657175
Fax: +43 1 6658958
Email office@telepower.at

You are interested
a career at Telephonepower?
Interested? Questions? This is the quickest way to reach us.
This is what telepower stands for: Our values and principles.

We guarantee our clients individual service, smooth processes, and reliable project completion. We assure our employees a team-oriented, appreciative, and honest working environment. Friendly, respectful, and professional communication with everyone we contact by telephone is a matter of course for us. 

Haeckelstraße 23a
1230 Vienna

Telephone +43 1 6657175
Fax: +43 1 6658958
Email bewerbung@telepower.at